Most plants ship across the lower 48 states.
Delivery guide
Shipping & Delivery
What to expect from checkout through delivery, including separate packages, processing windows, and live-plant arrival support.
Tracking is sent for every shipment.
Mixed orders may arrive on different days.
Report transit damage promptly with photos.
Where do you ship?
Most plants ship across the continental United States. Select products may also offer delivery to Alaska or Hawaii. Checkout checks every shipment for the complete delivery address.
We do not currently ship to U.S. territories, P.O. boxes, or international addresses.
Why can one order arrive in separate packages?
Plants differ in size, preparation time, and packaging requirements. A mixed cart can therefore be prepared in more than one U.S. growing region and arrive on different days. Tracking is emailed for each shipment.
Growing and fulfillment facilities are not Orlando Westside retail storefronts, pickup locations, or return addresses.
How long does processing take?
Use the estimate shown on the product page. Indoor plants normally ship in 1–4 business days, most fruit trees in 1–2 business days, and specialty nursery plants may require 2–14 business days.
A mixed order may follow more than one processing window.
How are delivery charges shown?
Houseplant delivery is calculated at checkout. Eligible fruit-tree listings include free standard delivery. Mixed orders may use separate packages and checkout shows the available delivery charge before payment.
Can weather delay a live-plant shipment?
Yes. A plant may be held briefly during severe heat, freezing weather, carrier interruptions, or holidays when delaying shipment is safer for the plant.
What should I do if a plant arrives damaged?
Contact us within 24 hours of delivery. Include the order number and clear photos of the entire plant, damaged area, pot, shipping label, and packaging.
Approved claims are normally resolved with a replacement or store credit. Please contact us before mailing anything back.
Report an arrival problemReady to keep growing?